Customer Testimonials
Chris is awesome. Always efficient and professional. Listens to issues we are having and responds with thorough treatment.
Outstanding service!!!
Always courteous and very helpful
Brent was very professional, courteous and informative.
Thorough spraying & cleaning
They are always accommodating and get a technician to the how very promptly….they are awesome and results are always seen immediately
great service agents
Efficient and friendly technician.
Really pleased with the service this time. He really took time to understand the problem and took care of both internal and external extermination service. I am really happy with the quality of service.
Great communication
Kevin, our technician, is ALWAYS courteous, kind, on time and concerned about doing his job well.
Very courteous and professional.
I am very pleased with the termite service.
The technician is knowledgeable, courteous, thorough, and always arrives on time.
Keeps bugs away
Todd is awesome! He is always positive, upbeat, and helpful.
Field tech was friendly and knowledgeable and able to get me a termite letter on a tight deadline. I needed expedited billing as well to meet closing deadline and the phone associates we super helpful. Good experience all around. Love actually working with local people too.
We have been a Northwest customer for over 10 years and have been extremely satisfied with their services. The technicians are polite, professional and helpful.
Prompt, courteous, and detailed
Great service
Chris is prompt and gives a heads up when he
anticipates his arrival for service. He is always available when additional concerns arise.
Every year they replace baseboard because of termites at no charge
Jay was very friendly, professional and helpful
Everything.
Our service person, Chris, is very professional, friendly and very knowledgeable. He does a great job every visit. He has been servicing our home for years. We just greet him at the front door, and he goes about his work, he knows the home inside and out. Our home is as bug free as it's possible to be. After all this time, he feels like part of the family.
The office staff is just as nice and friendly and professional. They work with us to make appointments as convenient as possible, which we do appreciate.
Thank you for the great service.
Your staff /employees from each department, especially Todd, Chris and Rob!!
Follow-up and keeping us informed
When I called regarding someone to come out to service our home the staff took care of it promptly.
Alway friendly and makes sure they do what I need done.
Always thorough and on time for regular maintenance
Service on time and exceptional employees.

Seth was my technician. He was very professional, and asked if I had any concerns. I like that he was not rushed as he did the service. He even offered to pull my garbage cans into the garage since they had just been emptied minutes before. I hope he will continue my quarterly service in the future.
Thank you!!