Customer Testimonials
Professional, friendly, punctual
Only send Devon Cazee. He cares!!!!
Friendly and informative sales person. Friendly and informative technician.
I have a reliable and stable tech whp knows my home and regularly provides treatment. The result is no bugs in my home, this is what I like.
Chris is great, he does a thorough check and always takes time to do what is needed. He has great customer service skills, always friendly
Chris always does a great job with our pest & termite service. He calls when en route & follows up on requests when needed.
Chris (our tech) does a very good job. As a company, your billing practices are very poor. There is always a delay to the point that I pay my bill (via credit card) but it is unclear to me for which service (pest or termite service). This has been a problem since day 1.
Good job, nice performance and personality.
Always follow up to make sure I have your service timely.
My man Chris does a great job at responding to any of my concerns with any of my pest issues. Real good dude and easy to talk to. Great customer service!
Very professional and the service is amazing
On time, great service and answers my questions about bugs. Very professional and trustworthy.
Had this service for 3 1/2 years since moving in. Almost everyone on this street uses this Company.
I’ve been very happy with Northwest Exterminating! Our tech Chris is the best! Always friendly, reliable, and really goes above and beyond to make sure everything is taken care of. They’re amazing about coming out whenever I need them, even before our scheduled appointment if something comes up.
Especially when it comes to mosquitoes!
Always excellent service.
Friendly professional service… that works.
This feedback refers to my quarterly Pest Control and Sentricon accounts. I have been fortunate to have Phillip Kearney as the Service Professional for these two accounts. He is thorough; he asks me if I have any issues or problems. He answers my questions and makes recommendations. Please don't ever change him from my account.
The billing situation, however, is not so good. For the Pest Control account -- invoices are received usually several weeks after the site visit, or not at all. Often, I will enclose a copy of Phillip's report that he sends to on the day of his visit in lieu of a statement with my check.
However - statements for the Sentricon account are mailed months BEFORE the Quarter being billed. I hold these until the actual Quarter being billed. My preference for payment is to send my check along with the billing statement to the Marietta office, because payments received at that location are processed in a timely manner. The Ohio office and some of the other Locations in Georgia, however, do not.
I receive great service. Receive email reminders of when Chris is due out. Chris always calls or texts when he is on his way. He is friendly, courteous and always does a great job! Chris Hoehn is a rockstar!
Todd is efficient and on time. Very nice.
On time
Friendly
Knowledgeable / well informed
Does good work
I get a curtesy call before agent comes out. always on time, He addresses any concerns I have , and I am very satisfied with my results !
Chris does a great job with our pest control.
The service is good no problems at all
Quick response anytime we call with any type of question. Chris is always courteous and thorough.
I like as a customer that Northwest actually calls me to let me know when it's time for service. I always want to know who is coming and they arrive on time, do the job and then give me a complete report on what they found or didn't find. Very happy with the service
Chris who is my Sales person always notifies me when he is coming to perform his visits.
Very cheerful all the time. I am in sales as well and it is a pleasure doing business with chris.
My technician Chris is the best. He makes himself available to any request for services or help. Excellent customer service.
Adam was very helpful! Thank you Adam!
communication is very good.
Our service provider, Nick is extremely thorough as well as conscientious everyone he treats our home.
Easy to deal with
Professional, timely, and great communication.