Client Testimonials
Tracy is awesome
Very friendly and outgoing and everyone willing to help.
Dannielle is great. She is always so much in demand, but I don't mind waiting. She so good that I call from states away to be sure she will be there on the day I am in Tennessee.
All the stylists at the Hamilton Place location are awesome! Very kind and willing to listen to your choices and then make those cut choices a reality.
Great service, great staff
I have been going to SC for several years. Today was one of those rare, awkward experiences from a walk-in visit and accepting the first available stylist. I will never do that again.
I hate to submit a negative review, but today was a bit much. I do not want this person to get i trouble, but instead hope she will be further trained and guided on improvement opportunities so she may become a better stylist.
Some of the following feedback may be influenced by the fact I am a bit of an introvert and today's stylist is clearly an extrovert.
The stylist I met today was new to me (I think she was new at the store). She was friendly, but maybe a bit too friendly. I observed some odd actions during my haircut, such as almost forgetting to put on the clothing cape prior to starting the cut. She also moved my eyeglasses from the counter (a helpful gesture) but handled them by grasping a lens, thereby smudging the lens (sorry, but my eyeglass lenses have to be smudge free). During the hot towel and head massage treatment, she pressed her fingers over my eyes (I am pretty sure she did not realize she was doing this). I was close to saying something if the pressure had been more.
By the time the haircut was finished, I was ready to get out of the store, but there was a problem with the check out process. Since this was the last cut for my Season Pass, I really wanted to give her a gratuity and leave, then purchase my next ticket with the stylist I would have preferred to use today. At this point, the stylist asked that I please buy the ticket today, creating another awkward moment. I told her by re-mentioning that I really needed to get on the road to pick up my granddaugher, but she insisted and said it would only take a few moments. When she could not get things to work with the computer, she had to call on the assistance of another stylist who was already cutting someone's hair. Finally, things were done and I could leave. Unfortunately, I now had gray hair on the front of my dark shirt, plus my neck and shoulders were itching and it would be about 90 minutes before I could get home.
I really wanted to have my haircut by a particular individual who has done a great job in the past, but the app said she had a 20-minute wait. I could not do this as I was needing to be at my granddaughter's school by a certain time to pick her up and take her home.
Due to this experience and one other past "first available" experience, I will no longer do an unscheduled walk-in or app appointment. Instead, I will use to app to schedule an appointment with a stylist with which I am familiar.
Clean and friendly place
Amber and Britney are 2 of the best stylists in there! Great customer service everytime I go there!
Love being able to check in. Show up and have less than 5 minute wait to be called. Great service.
Brit always provides a top level experience from the conversation to the haircut, it’s a wonderful experience from beginning to end. Well done Brit and well done SoortClips!
I use the app so was able to schedule. Short wait. Great cut. Exactly what I asked for.
Very efficient for people on the move.
The MVP
Just very nice and helpful staff
Friendly, talented staff in a sporting atmosphere.
Both of my sons have a place to get their haircut that is geared for them. Tracy makes them feel heard. They get a cool hair style they like and the MVP makes it a special time to feel pampered. Life gets so busy. Self care is important. I love how sport clips helps me teach my boys that.
Brit was a cool dude
Great stylists that are meticulous! Great hair products too!
Professional hair stylists. Very polite.
How quick and to the point. I told them what I want it and they knew how yo execute it
She was awesome all around
Great staff. The signing in process is so easy and you can pick your stylist. Very little wait time if you play it right either by signing in online or picking your arrival times. Good value.
Danielle is the absolute best. She is constantly the very best at understanding what kind of hair style I want and always has a great attitude. Always look forward to getting my hair cut and the MVP experience because of Danielle.
First time there. Good quality haircut and good price.
Ambyr did a great job. She cut my hair exactly like I asked and made sure I was happy before letting me leave. She was friendly and super quick.
Staff is very professional and amazing at providing a salon style cut for an amazing price. Very courteous and friendly.
Always a great cut
Brit always rocks my hair and is such an amazing person!
I like that his hair stylist was very knowledgeable on different cuts and styles. I also really appreciated that she took the time to explain everything to me and my son to make sure we were happy with the cut/style we chose. My son said his stylist was very nice and made him feel comfortable.
Ambyr and Dani are the best! They give great haircuts and have awesome personalities 👍