Customer Testimonials

I like having a consistent tech come each treatment. Both James and now Quincy (Rashid) are friendly, respectful and knowledgeable

Very prompt, reliable and nice employees

Your people do a great job with the pest and termite contract we have with you.

Diligent team, knowledgeable, kind and very well mannered

Great customer service with thorough follow up, knowledgeable and friendly. All of the gentleman that came out to service my home were kind and respectful. We had great conversation throughout their service.

Customer service

Technician was very courteous and professional.

Communication with our pest control folks is great and they’re flexible, making sure they come when it’s best for us. Really nice folks and do a great job!

Technicians arrive on time and are always very friendly and professional. Products used are odorless and effective.

Simply put, you all are a GREAT company. Every single person who has entered our home or worked only outside (Mosquito Service) has been the kind of person you enjoy talking to - intelligent, friendly, and actually there to help.

A recent example of amazing professionalism: Pierre was here to do our annual termite inspection, and he was so thorough that while he was up in the attic, he noticed a gap where some of our shingles had come loose, which we promptly repaired. To ensure we didn't have wildlife causing the damage, he called the wildlife division while still at our house and had them come out - which resulted in us getting much needed insulation From Eric Benitez.

Thanks for everything!

Your technician did a very good job. Thank you

Quick, easy to schedule, kind, effective!

I like that I don’t have bugs! My service technician is nice and he only treats the outside and it does the job!

The technicians are always friendly, on time and very knowledgeable. I have used Arrow for over 20 years and have always had great service.

Reliable and friendly techs

They always come when we call and are very professional.

Communication was great. Your service associates are always very professional and on time.

Courteous and professional employees!

We like ARROW. We have been clients for many years and at multiple locations. Also ARROW serve as exterminator for all of our family.

Pleasant tech , professional and knowledgeable

Dependable

Addressed my any problem.

Very thorough and professional

All your people, office and field are professional but more importantly Nice

The best part about Arrow is their technicians. Tommy does our pest control and he is great— Samir and Patrick were previous techs for that service and were fantastic. Jack does our mosquito service and I wish he did pest control so that we got to see him year round. Overall fantastic people working for Arrow— my only wish was that someone would call the homeowner anytime the rates change. I’ve noticed that on billing autopay but it is annoying to realize rates going up without a notification or discussion.

Thorough and professional.

Samir is amazing! So personable, thorough and just a great guy. All our pest problems are always taken care of!

We have had great service,

My tec is professional, knowledgeable, respectful and always does a very thorough job. It's refreshing to have someone I can count on to schedule apts at my convenience & call with heads up on his way. He covers His feet before entering my home so respectful. In error I missed our last scheduled appointment with a sick grandchild i was called away and forgot.

He was so understanding and considerate about changing it to another date.

My home is kept pest free and that I am very satisfied with.

I wish there was a Sr discount.

Pleasant and reliable. Treatments work.