Customer Testimonials

He was great.

James Johnston, our Arrow technician, is excellent. He is knowledgeable about almost any issue dealing with insects and other animal infiltrators into the home and environs. He is personable, responsive, and courteous: all examples of exemplary customer service. We are happy to be Arrow customers since 1981 (when we first moved into our home). Thank you.
Noah and Berna Last name removed

Samir is terrific! He is genuinely concerned about my success and keeping my residence free of rodents and pests! He follows up on a timely basis and keeps calling until he reaches me. Because of this I renewed my maintenance agreement. Thanks for your unwavering dedication Samir! - -signed EWright (satisfied residential customer - 1 year)

Very personable customer service from making the request for service to the actual service person who comes to your door. Friendly, professional and courteous. Does a thorough and complete job and doesn't feel invasive in your own home.

Technician is very
pleasant; very punctual and calls when on the way.
If I need an extra visit due to bug issue, company very accommdating. This is my third home since 1975,; Arrow had taken care of my homes.

I have received excellent service from technician Samir Mujcic for 6 years. He is always prompt. professional, and personable. Any issue I bring to his attention is always addressed and resolved.

easy scheduling and Yvonne does a great job of getting rid of our critters

Efficiency, professional and on time.

Colby is a great technician!!

I like the timely service, the ease of setting up our appointment, the effectiveness of the pest control, and greatly appreciate that we usually have the same person do the treatments at our home. We (including our pup) really like Colby!

I comparison to my previous pest control company, your technician was on time, friendly and did a good job. Thanks

The technician is very friendly and always arrives on time.

Reliable consistent and willing to revisit if needed

On time. Courteous staff

James is terrific. Great communications and wonderful service! He’s always helpful and concerned about our needs. Thank you James!

Samir has been a consummate professional, over and over again. Knowledgeable, on-time, courteous - always listening to our input.

Knowledgeable technicians and great coverage of house.

On time arrival

The service reps

Prompt, courteous, on time for appts.

Arrive on time, very knowledgeable, and you take care of business. No ants or any other bugs.

Eric was great

Professional
Nice people
Office and field

prompt, pleasant, efficient

Samir!
Plus ability to always reach someone via phone if there is any issue

James, our Arrow representative, is very friendly, always helpful and punctual. I rarely have any issues with bugs.

Professional staff

Samir is wonderful for pest control--since he started working on our home, we've hardly seen any pests. He definitely takes his time to address issues well during regular visits, which avoids call backs in between those treatments. Jack does our mosquito prevention and he is wonderful. Very professional and willing to come back if we notice an uptick in mosquitos. Overall, been very happy with Samir and Jack-- recommend them to others!

Arrow's Technicians are always helpful, knowledgeable, respectful and courteous!

Courteous service!