Customer Testimonials
Very nice office staff. Auto fill and auto pay make it easy.
Easy to use website. Delivery arrived in the time frame stated.
Lisa in customer relations was the best thing that happened to me the day I called with an emergency. Amber who began the call was nothing but rude, uncooperative and just plain unprofessional. I am taking care of my father’s estate in which I am trying to sell the house in Ohio, I live in Indiana and had just returned with an empty propane tank. No heat and it was 38 degrees in the house. After letting Amber know I had an emergency and my tank was completely empty, she still told me it would be “a couple of days” before I could get a delivery. I asked for a supervisor and was put on hold. She never came back but put me back in the queue.
I was on hold for over an hour. Lisa answered the phone and was amazing. She took care of everything and within 2 hours the truck came to fill up the tank. Lisa is a huge credit to your company. I have never dealt with propane in my life so I did not know what had happened but Lisa took charge and called me back to let
Me know that someone would be there in 2 hours! She even said I wasn’t going to leave until I got you taken care of. Bless her for going above and beyond for a customer!
Easy to order online, fair prices, and quick service.
Very good service.
We had just received our first real snow fall the day the driver showed up. I have a steep driveway, that presents a challenge when it snows. This day, the driver had to make multiple attempts to get up my driveway. I'm VERY appreciative of his attempts. After 7-8 tries he finally made it and filled my tank. He proceeded to tell me that I was under 10% - so, I'm also very grateful. He told me he was helping out - to get deliveries caught up. You are very lucky to have drivers like him!
You are easy to do business with and your prices are competitive
Promptness.
good customer service
Great service.
i love the fact that I don't have to check levels or order refills.
I pay a monthly budget bill (automatically). and that is all i have to do, the rest is taken care of.
I just started service with this company but they're information was good to know.
Competitive pricing and good service
Easy to make an order and delivery is in a timely manner.
Efficient and friendly service.
Earhart has always been fair with us and seem to know when we need filled. Drivers are friendly. This is one utility that we do not worry about.
excellent service
Good customer service
Always fill when needed price is ok like everything these days are going up.
Very dependable with great service staff.
They worked very hard to get attention to and repair a gas leak
John was very helpful and very personable. His willingness to explain and understand the needs of the customer is very appreciated.
Friendly personnel and reasonable prices
Although they still have not installed the device to let them know if our tank is low on propane - they do arrive more times to check - especially during these freezing temps.
The people that work in the office are always pleasant and follow through.
They are prompt on their deliveries,so we don't run out.very courteous whenever I call. Takes their job seriously and are very professional.Great company!
Everyone from intake calls to tank delivery and fill, were very helpful and professional.
We appreciate not having to check our propane level at the tank in bad weather. With Earhart having the ability to track it and fill automatically, when needed, is one less thing to worry about. Also, being able to set up automatic payment options takes another item off our "don't forget to-do" list.
Service is good and on-time. Always courteous and will call 1/2 out to ensure my pet isn’t out.
Earhart has always been easy to work with, and have never let us run out of propane.
Staying warm