Customer Testimonials
professional
good quality prompt service
The delivery is efficient and on time. The delivery person when we see him is friendly and is careful with his truck
Other than the propane tank looking terrible, the service is just fine. I don't know if it's our responsibility to paint the tank. I attempted to spray paint it, several years ago: however, it didnt' last long.
Everything seems to be quick and timely
Very prompt and complete service installing the new tanks. The gentleman answered all my questions. Great job!
I really appreciate when the service technician sends a text to me to let me know that they are going to be there for the on a specific day!!
I have a very senior dog that is almost blind and deaf and I’m afraid sometimes to let that dog door open. If I think somebody might open it and he always text me and let me know.!!!
I also like the opportunity to buy in to the Propane when they offer it for a specific price every year it only cost me $39 to ensure this!
Love the no hassle refill and the monthly payment plan.
Friendly service.
The friendly service, and how the people are always very helpful.
You alt l make sure my tank is always ready even if I forget to check Thanks !!
Always get my fill up on time with auto fill. I don't have to worry about it.
Fast and efficient
convenient and efficient
I appreciate the auto fill
It’s convenient.
Price
You always deliver more promptly then promised. Good service, essential product.
Ease of ordering and paying.
I like the fact that you have a monitor on our tank. I know you will be here when we need you instead of having to remember to check the tank ( which I can't see).. And the level billing makes things so much easier. All around great service.
Always on time
Quick response when the level on my tank said that I was almost out of propane. I called the girl in the office Tammy and she was so accommodating and she didn’t think they could get to me for a couple days and I was sweating it but just so happens they came out the very next day.
I want the company to know that Tami has been very accommodating. I have had large bills I have had to make payments on I’m a 71-year-old senior, and I live off of Social Security and they have allowed me to make payments and they have no idea what that means to me.
The company is responsive to questions we may have and the service is as good as I could expect.
Very efficient! Genuinely concerned for their customers
Very friendly staff. Fuel delivery driver was great
Still a traditional service oriented company.
Good luck finding one of those left. Quick response when needed. Seamless transaction
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It is easy to order propane. The technicians were courteous and professional. They always are respectful of my property.
Best customer service--always friendly, helpful and timely.
Fast delivery service friendly personnel at Troy office.
We have been a customer for 17 years and they always treat us with the upmost respect.