Client Testimonials
The friendly staff that welcome Rudy when he comes in and how much Rudy gets so excited when I tell him he has school today. That tells me the staff does an excellent job working with him when he wants to come. They also do a lot of activities and crafts with them that are so cute, I just love the place and service they give. Thank you. Name removed and Rudy
Webcams are the best
Super friendly, accommodating, and flexible!
All staff very personable and caring for the pets. Very clean and tidy. Tillman loves to go and spend time with his friends and the caring staff.
Dog has fun playing
The staff is very friendly and attentive. The webcam is an amazing feature and provides great peace of mind. The flexibility in allowing me to drop in my sons dog unexpectedly was truly appreciated.
Trustworthy, caring, clean
Easy to schedule, appropriate pricing, standard of dog care, friendly staff
my dog loves going to dogtopia
All employees are very friendly. Facility is clean. I like that there is always an employee in the room with the dogs- just in case.
I really like that you guys are quick to respond to questions and very transparent with your communication. I appreciate that there's a good understanding of the dog's needs and you're flexible when it comes to making sure he has what he needs for his playtime. Shadow always comes back happy and healthy.
The playtime is great and staff is always super friendly!
Everyone has been really nice and welcoming
The customer service is great the staff is well informed
The caregivers are awesome!!! The facility is clean and well kept. The service is reliable and I trust them completely with my dog.
The location in Longwood is convenient, the staff are always pleasant and helpful and our dogs are well taken care of.
Daycare
The staff does an amazing job with the dogs! They are so friendly, loving with the dogs and treat them like their own. Highly Recommend!
The staff is wonderful! I love all the activities they have for our fur friends 🐾
Easy to schedule stays when I am traveling to the Orlando area. Also responsive and helpful.
My fur baby has been going to Dogtopia for over 6 years! I always know she's being taken well-care of, safe, and having a fun time! I rest easy knowing that when I drop her off for daycare or boarding her, that she's in good hands!
Everyone is very friendly and they know my pet very well. She is welcomed every morning so joyously by everyone. She was very timid at first, she was only 5 months old when she started. Now she whines when we get close and she runs to the door to get in. I’m never anxious leaving her, I know she’s getting great care and has lots of friends.
The people are friendly. Adonis is excited to be there and exhausted when he comes home. I do hope the Webcam is working soon
Love the staff, curbside service & webcam!! Everything about Dogtopia gives me peace of mind about leaving my pups in their care.
caring, attentive, informative, loving toward my senior dog
Friendly staff, fun activities, and mostly my dog loves it there!
Everyone is very friendly and takes very good care of our pup
I love that the Canine Coaches are always in the rooms supervising and engaging with the pups. It's clear that they love our dogs almost as much as we do! it's really nice to see the engagement and attention to safety. Shout-out to both DJ and Mike!
I am, however, pretty disappointed to hear that yet another manager has been let go. Wendy brought a whole new energy to this location. Unless there was an egregious violation of policy, I think it was a pretty crucial mistake to let her go.
High manager turnover is a big morale-crusher for both your employees AND CLIENTS. It's not a good look. I suggest the corporate leaders figure out a way to coach their staff and lead them the way they expect them to lead others. This would be such a great opportunity to provide young managers who are new to leadership a place to grow and learn. That, however, requires someone to mentor them and give them grace to learn from errors. Invest in your leaders and it will not only cost you less in turnover (of managers and staff), but it will keep clients happy and recommending your location.
Dogtopia is the best! My dog gets so excited anytime I tell her we’re going there. After a day at Dogtopia she comes out so happy and sleeps all the way home from playing all day. The staff and the Raintree location are always so nice and helpful my dog loves all the staff.
I like that my dog loves going there; it's not too far away for me, and the staff members are friendly. Staff know each of the dogs they work with, and let parents know how their puppies are doing. The dogs usually have activities to do in addition to just playing with each other and the staff.