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Customer Testimonials
Fast, friendly, prompt- no issues- thank you!
Exterminators are helpful and take the time to explain what they are looking for and what I can do to keep pests away.
Always show up in time. Technicians are always clean and professional
On time and seems to do a good job!!
Fair price, courteous service
The staff are professional and knowledgeable. The company really cares about their customers.
Prompt and efficient was the tech and the people in the office iare very courteous, informative and eager to explain and solve any issues that I might have and willing to find a solution to solve them.....Thanks Arrow
Definately nice to have Wayne doing the service again.
On time thorough
Service technicians are friendly. Company works to ensure that proper service is done.
Polite considerate of our home by wearing booties over their shoes
Answers any concerns
The technicians are always very polite and on time for the service!
Call before coming and on time
PROMPT APPOINTMENT TIME AND TIMELY ARRIVAL OF THE TECHNICIAN. VERY THOROUGH VISIT BY THE TECHNICIAN ON SITE.
Friendly customer service and technicians. Convenient appointments.
Thorough service and follow up
completely satisfied
Scheduled service that's never disruptive.
Easy scheduling!
Prompt, efficient service. Friendly staff on phone and at our house.
Friendly, offer help where needed. Thorough
Prompt, courteous😃and professional!
Friendly staff great prices and products
On time. Very courteous
I appreciate your strive for excellence. I was a client of Household Pests for many years. When Arrow acquired HP I was concerned with how the personalized service I was accustomed to and appreciated would change. There were some hiccups in the beginning, but Arrow responded to each concern and issue with professionalism and concern. Today, I received the annual check for my home termite service. Brandon was very respectful and explained in detail the extra precautions he would implement because of COVID-19. I also asked Brandon some additional questions regarding ants. He was extremely knowledgeable. Not long after he left did I receive an email from Brooke (Daphne, AL office) with more information regarding the service for treating ants. I would like to also mention that I spoke to Brooke just a couple of days prior to pay for my annual bills for for pest control and termite services. She was extremely personable and professional. I truly appreciated the exchange. Thank you Arrow for your continued good work. I appreciate all of your efforts to be kind and courtesy to me the customer. With gratitude, Name removed Daphne,AL
The gentleman that came out was very professional and did a thorough job. Very impressed😎😎. Very happy with my service guy. Would like to keep him as our service guy.
Well informed, courteous personnel
Dependable and on time
Product works!

Prompt thorough friendly with good results