based on 55 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician went above and beyond to make sure things were cleaned. Customer service is very friendly.
Less water and strong chemicals compared to other companies.
Top of the line service. Cannot recommend highly enough.
job done as advertised.
thanks!
My carpet was going to be ripped up and discarded. Decided to give Oxi Fresh a try. In comes Dyron who said he’s going to clean it like he was doing his own home. Dyron did a fantastic job! The carpet was not only saved but looked brand new. Thank you D, Highly recommend Oxi Fresh!
Easy online scheduling and tech showed up on time. Did a nice job and carpet was dry by the evening.
This was a 10 (2 chairs)
The smell of the “so called” organic products was so strong I had to wear a mask. I have allergies and I can still smell the product and my hallway is still wet two days after being put on the floor.
My Dining Room rug was not done because it is wool. This was my fourth carpet cleaning and no company has refused to clean that rug. Also, with the smell I stopped the cleaning of the rest of the carpet. My bedroom, the only room cleaned, still has all of the stains on the carpet. $138.00 wasted. Use products that work.
I was very pleased with Djron who cleaned my tile. He worked very hard and did a great job. This included moving some furniture and cleaning up. I would recommend him for cleaning tile.
Very easy and pleasant experience. Will definitely use you every year. Thank you!
Good prices great service
I appreciated being right on time and righr to work.
I like that my carpets are almost dry when the job is completed. My carpets always look brand new when completed!
The tech was here and I thought he did a great job but when wife noticed this morning it still didn't look and smell clean she used our Walmart brand shampoo machine and the amount of dirty water she picked up was embarrassing. And she only did half of the living room
Not happy at all
Name removed
Roxanne did a very thorough job and was very professional. And our carpet is very clean! We are very pleased! Great job!
Roxanne Stein was very professional, courteous, and did an excellent job on our
carpets. Would highly recommend her services. The issue I have is with the Oxi
Fresh company's website and location finder...I was interested in trying dry cleaning
and read good things about your process. However, when I used your franchise
locator, my zip code found no locations to service me, and I nearly passed you by
to use another carpet cleaner. Only because I dug further and found Roxanne, and
because she was open to coming to Belleair, did you get my business. Poor
marketing on your part...if you do not have a franchise in an area, you should default
to other nearby franchises. You are hurting your own people and losing a lot of
potential business.
Thank you for working so hard on my carpets, couches and rug. You did a great job!
Very professional and she took time to make sure the stains were gone from out carpet. We will be using them again for our carpet cleaning.
You guys did a great job! It did not take long at all and as we are open to the public, having the carpet clean did not interrupt business nor the flow of traffic.
Very thorough and easy to set up appointment. Roxanne did a great job!
The “” owner “ Of this franchise did the work. I reported it as being an area rug with no match. She brought in an apparatus that looks like it was going to be used in a large wall-to-wall carpet room. She could not clean them out effectively using her very large apparatus. The rug was soaking wet. I put it outside to dry in the sun finally came out. When it was dry the rug was a different color of brown it was originally green. They were blotches of chemical marks all over the rug. It is totally ruined.
Arrived on time and did a great job.
Good value for the service provided.
The owner Roxanne was very responsive and did a wonderful job. I am a property manager for rental properties and am always needing someone usually that can do within 24 hours. She met all of our needs and we will definitely use her again as well as refer her to our clients.
Very professional, on time and my carpets look brand new!!
Roxanne did a great job cleaning our carpets and sofas. We highly recommend her.
Very pleased with Roxanne's attitude and work ethic, along with the great end result achieved with the cleaning of our carpets and the 5 piece sofa.
I would use 'OXI Fresh' services again !
Many thanks.
First name removed J.
St Pete Beach.
excellent cleaning of my carpet...highly recommend!!!
Great job on the stains. Carpets had not been cleaned in 4 years and they look great. Was able to get an appointment in 2 days on a holiday weekend.
Originally googled — floor cleaning - terrazzo tile floors … Oxi fresh came up.. I clicked & called contact … spoke with Allie .. more than once I conferred / inquired Terrazo / tile cleaning for 1 bedroom condo … Allie quoted $121.00 & i again advised terraco tile floors living/dining area & 1 bedroom terrazo tile floors … confirmed appt 9/26 at 2pm .. Draydin arrived on time … immediately started walk through & inquired was this a promo ..I asked if he was familiar w/ terrazo / tile floor .. although he said he had to confer w/ corporate office … for quote since this was not carpet ?!?!?!!! He then said let’s clear the floors … moving lamps … chairs — console on top of couch & bed & into kitchen .. he then an advised he was going to his truck to call corporate …then corporate called to advise I was misquoted & what was the square footage … I reference the above mention & asked why Draydon was in truck & not in condo w/ me ? ?!?!? I advised corporate to cancel & send Draydon back up to help me resemble the furniture …. Corporate office asked if he was still there !!?!?! I advised yes I see his truck in parking lot .. then I called Draydon & he said he was waiting to hear from corporate how to proceed .. I said I cancelled &
- then said he was leaving .. had to resemble the furniture … unprofessional ..