Customer Testimonials
They took an interest in what bicycle would work for me personally. They even suggested modifying one of my bikes instead of purchasing a new one. They insisted I try out different bikes and sizes to insure the bike works for my style.
Knowledgeable and fast personnel. Fixed my problem in one day. - J
They're very kind and knowledgeable and took extra time with me to explain things.
Friendly people, fast high-quality service, and very reasonable costs.
The staff was friendly, knowledgeable, developed a scope of work up-front with a cost estimate, did the work agreed upon without expanding beyond the scope, and did the work timely. They did everything they promised and followed through by communicating when my bike was ready to be picked up. In addition, their price structure for the repairs was reasonable.
Very nice guys , they took care of my bike and now I’m able to go for a ride again , thank you
Inexpensive and fast!
Great service, I was greeted well, they listened to my issue, provided options and performed my service quickly and priced reasonably.
I will definitely use Bryan’s again.
They are very friendly and very knowledgeable. Service is always top quality.
Reasonable costs, excellent work!
Bryan’s has always been helpful Fair and respectful in the fixing of my bicycles. They are also reasonably priced and I would highly recommend them.
Frank is extremely knowledgeable and personable will definitely recommend to anyone
Quick and reasonably priced service! They were so kind to my son and very knowledgeable
Great selection and very high quality products
As always very professional, personable, knowledgeable, and ….well, I remain a life-long satisfied customer .
Mark and Frank are the real deal! They are super helpful and always willing to share their knowledge of the cycling industry. If you need a new bike, a repair, or an accessory or twelve, go see them, you will not be disappointed!
Great service. Friendly and knowledgeable staff
professional job done quickly.
You can't get this kind of service anymore. This is an owner/operator business where you're dealing with the owner every time. Frank is a true professional in his craft and will always give you no BS deal on Bikes and service. Would not go anywhere else.
Outstanding team, quick service and expert knowledge
Great customer service
Prompt and professional. Thank you
Excellent service. Excellent technicians. I get my bike back within a couple of days and everything is done right.
I love your friendly and knowledgeable approach. You go beyond the buyer-seller routine and make the purchasing experience personal. I have full confidence in your skills and advice and recommend you to my friends who are looking for a great biking experience.
Awesome service! Great knowledge of their craft and have good inventory. 10/10 recommend.
They believe in what they sell, and what they sell is quality bikes. Mark took his time to ask questions and help us determine the right type of bike for us. He encouraged us to take a test drive to be sure that we were getting what we wanted. Bryan's Bikes offers a level of attention and assistance seldom seen in retail establishments. All with no pressure. I highly recommend them!
Super friendly and super knowledgeable.
The team was great! Needed to get my son's bike fixed in a short amount of time, for a recurring problem that another place had recently "fixed". They explained what the issue was and what the fix would be with an accurate estimate. Turnaround was less than 24 hours, affordable and close to West Point! Thanks for the great service!
Friendly, helpful, and reasonably priced!
My new bike feels comfortable, safe, and ready for toddler/mom rides - Bryan's even installed the necessary toddler seat rack. Thank you for excellent customer service and a great quality bike!