Customer Testimonials
Very friendly and dedicated staff !
K was awesome. Thank you for all your help.
Very friendly and helpful service
The service was the best! My daughter is so happy with her new Trek Bike. My next bike will be purchased at Folsom Bike!
Very knowledgeable about all aspects of bicycling.
Great service! Good inventory of bikes and accessories.
Knowledgeable, professional, respectful, friendly
Very professional and friendly service.
You guys did a great job with a problem I had on some tubeless tires that simply wouldn't stay inflated. You helped me out with a temporary fix and then the replacements through a warranty claim. All in all it was great service. Thank you so much. Jay
The reason for the 10 rating is because of the incredible service and expertise of Travis Lee. I would definitely send referrals his way.
However, when I arrived to pick up my paid for bike on May 12 at 11:30, not realizing Wednesday is the only day you open at noon for some reason, they guy at the counter refused to let me in to pick up my fully paid for bike. He just kept pointing at the hours sign. If I treated paying customers that way I would have gone broke and out of business 25 years ago.
Travis is the best and I'd hang on to him if I were you.
Name removed
Everything!
The staff were professional and extremely courteous. They are very knowledgeable and able to explain to a complete novice. I really enjoyed being able to test ride a bike through the adjacent neighborhood.
honored the 30 tuneup well after 30 days
Did not have have the minor part i needed. The salesman made the effort to find a used part in the back shop. Excellent service! Your my go to bike shop.
Friendly, knowledgeable, fast turnaround on bike evaluation.
Fast and friendly staff. Clean and well organized store. Excellent bike service department.
Fast turnaround and friendly staff.
Staff was very friendly and knowledgeable! Great selection of products!
Always friendly and very helpful. A great bike shop.
People are always super nice and make you feel good
Friendly staff. Good bike service overall . Could have more products to choose from
The Staff at Folsom Bike where very helpfull, and the whole process of buying the mountain bike was super easy. customer service was awsome.
Knowledgeable, friendly & helpful staff; nice spacious location; love the cafe; good energy=happy place
Very helpful staff, not condescending to newer riders. Very informed and helped educate us
Knowledge, helpful and very friendly!
Very prompt and accommodating.
I’m always happy with the friendly service and products you provide. My “go to” place for all my cycling needs. Thank you!
Convenient for me and the staff was really friendly
The service staff was busy but attentive to my needs. The sales staff provided the proper product and service installed while I waited. I have and will continue to support Folsom Bike for all my cycling needs!
Attentiveness to customers