Member Testimonials
I like the updates to the center.
My family gets to enjoy time together. I also love how the Y is trying to still offer free community activities to families. Thank you for an awesome, amazing day.
Breakfast with Santa was so much fun - cookie decorating and our family photo was our favorite
We love The Y in Arnold… Brian and the staff are professional, friendly and welcoming. The equipment and facilities are exceptional.... and our favorite: The new Expresso Bikes... How much do I like these bikes? I'm at 521 miles this month... Note that everyone loves these bikes... In November, 2018, for total miles ridden, the Y in Arnold was ranked SECOND in the world out of almost 2,600 teams! Right now, in January, we're ranked #4 out of 2,962 teams! More importantly, we're gearing up to really log the miles during February's Expresso Fund Raising Challenge.... 10 cents per mile... and we have 159 people signing in... now, we need to get them to join the Challenge! Brian and his team are all over this, getting banners, posters, and more, even logging in/signing up folks in their offices... Let's get it done for our beloved Y in Arnold.....
The Associates and Volunteers were friendly and helpful
Staff is friendly, knowledgeable and professional
I love the pleasant atmosphere however, more cardio equipment is needed and why is there always at least 6/7 treadmills not working on a daily basis? This is very frustrating when there is that many machines not functionable.
The staff is always pleasant and knowledgeable. I have never had to wait for equipment to exercise. I can’t speak about the pool as I have not been in it, but the rest of the facility is always clean. The best part is the hours it is open and classes offered at a great monthly fee.
Professional & friendly.
Not crowded
Activities fur kids;)
Very nice and helpful
Staff is friendly.. plenty of room and machines for use.. making improvements to facility
The staff is so nice and very helpful
Classes, rock wall
The friendly staff , all areas are clean all the equipment is updated and maintained, the hours of operation are great .
I attend the Y almost 5 days a week in the morning. I love the selection of machines. At that time there is no wait for anything. I like the new entryway. I do not prefer the set up of the machines. They seem very tight. Also, the last row of ellipticals you have to go all the way around or squeeze through the machines to get to the middle of the row.
I do recommend that there is more communication with members. Back in November/December (I think) there was a problem with the machines and the cable was out. I think it took about 1.5 weeks to get it fixed. The Y did not immediately communicate when it would be fixed, why it was out, or apologize that it was out. (I think a sign was posted about a week after the problem began) I understand there are things that cannot be helped but communicating about them and letting your members know that something is happening is just good management.
All in all, I love the gym. The people we have met are great. It's great to be greeted by Chantell and Janet in the mornings.
Good machines, friendly staff!
Local, friendly, island huge variety of programs and equipment
The improvements the Y has made are awesome
I like the classes. Currently I tend to go for bodypump or zumba classes but I find I need the structure to keep me motivated.
I would definitely recommend the Maryland Y to a friend. But, I really do not like getting these surveys repeatedly, again & again....
Clean, friendly and not overly crowded.
Great workout classes and instructors.
Availability and varied equipment. However, it is often difficult to get assistance from staff.
We love the Expresso Bikes and the friendly, helpful staff!
The Y provides all the classes and equipment that I enjoy in a friendly, attractive and safe facility.
Availability of group classes.
I cannot say enough kind words about both Ms. Nancy and Jenny Dillon. My sons have become exponentially more comfortable in the water in the three lessons we have had with Ms. Nancy so far. Before the first lesson, it was practically a hostage negotiation to get the boys into the pool, and now they will both put their faces in the water.
Additionally, I made an error when registering for lessons, and Jenny made sure that everything was in order. While I haven’t worked with her in the pool, I have observed her during private lessons with other students, and she has a patient and calming nature.
The swimming program at the Y in Arnold has greatly exceeded all of my expectations.
You would have gotten a "10" but you have difficulty keeping children off the weights and machines -- never check for wrist bands or age.