Member Testimonials
Staff is always friendly and engaging! Sarah Early does a fabulous job!
The instructor is very dedicated.
I love the Y after-school program and the Y camp, If it weren't for these two programs my two young ones wouldn't have had an enjoyable summer or breaks from school. The Y program does so many different things with the kids. The staff are friendly and very caring. I've only had one issue and it was addressed almost instantly. My two never cried or asked not to go to daycare. They love doing all the activities and meeting new friends. There favorite might be swimming. They love it!
My child loves after care at Virginia Heights. Ms. Caroline is absolutely wonderful!
Focus time and attention given to students
My kids have so much fun. They do lots of positive activities that keep the kids busy. Staff were all very friendly.
I enjoy knowing that when school is closed or dismissed early that the YMCA afterschool program will be operation! This helps me to ensure that I will have guaranteed childcare for both of my children while work. I am so glad to be a part of this organization as a site director. I am proud to say that my son has attended this program for five years now and my daughter has attended for two years. We look forward to many more fun/ successful years to come with this program!
Everyone is very nice and helpful
They keep them very busy.
The people you employ.
Childcare options, wellness. Only suggestion is to have less pickleball since there are never courts available for basketball.
Forever Fit.
Ellipticals and weights.
Pball
Game room
We love our dance class! It's so inviting and fun for my 3 year old. She's looks forward to it every week! Ms. Nicole is the best teacher! She is so patient and kind with the kids! Give that lady a raise! 🤣♥️
All the staff is super nice.
I only use the pool and it is just super
The programs and activities are gear for justt about everyone.
The facility has any machine I could possibly want. The staff is super nice. The locker room is clean.
I don’t take advantage of all the wonderful programs but hope to attend some group classes soon.
everything. It's just so great to have so many programs/classes included in a membership
I enjoy the classes in the morning. Sarah does an excellent job. Anna has made things more organized. Staff is friendly and helpful
Great instructors.
Broad array of exercise machines
Expressing bikes
I enjoy the group classes and meet awesome people.
The staff is friendly and there are tons of things to do.
Affordable and convenient
I like that people from all backgrounds are at my Y.
Great place.
I'm diabetic and need to exercise. It's nice to walk inside during cold weather. You allow my family from Northern Virginia to come when they are in town to swim and play racquetball. The facility is always clean.
Pool and gym equipment
group fitness classes and the childcare staff is amazing
I have a fondness for the Y, but I've encountered some challenges with the staff's knowledge. There have been instances where attendants were unfamiliar with basic tasks, like processing cash payments or identifying the group trainer for the day. Instead of providing direct answers, I was often directed to search for information myself, which proved time-consuming and mentally exhausting. The lack of knowledge among staff members resulted in prolonged wait times for seemingly simple inquiries.
Furthermore, there was an instance where I was questioned about my financial aid membership, implying that my queries were only valid because of my membership status. I also inquired about allowing kindergarten-age kids to use the hoop attachment, but my request was denied without any explanation or exploration of alternatives, outside joining the basketball team for a fee. Additionally, I experienced discomfort when an attendant, particularly Laura, shouted across the desk about money owed on the account, creating an embarrassing and rude situation in front of others. This kind of interaction felt like a violation of privacy.
The facility is neat, clean, and we'll staffed. The atmosphere is laid back and friendly.