Customer Testimonials
My son looks forward to swimming every week and has made a ton of progress!
My little one cried most of the lesson but her teacher was so patient and positive!
John has progresses well and is a great swimmer thanks to the teachers at swimtastic
i am happy with swimtastic the instructors are friendly and my daughter is loving her time she spend in the pool
My daughters love their weekly swims at Swimstastic, they love the variety of instructors that they’ve had and have gained skills much quicker than I imagined in our 8-9 months of lessons.
I’ve heard other parents speak negatively about frequent instructor changes, substitutions, etc. I actually appreciate having different eyes on my children as I know different instructors see different things, they each have their own way of coaching and they each have their own tips/tricks for any challenges my children may be having, My girls actually like this too.
The one challenge here is that there can sometimes be a disconnect. My example is this: a week ago my 7 year old had a sub that she loved. This sub noticed that at times if my daughter didn’t get a good breath in her freestyle she would panic a bit. The instructors advice to her was to take a minute in sidestroke position to slow down, get her breath and then transition back to freestyle. After class the instructor shared this with me, noting that she loved what she saw in lessons that day with this tool utilized- I also noticed while watching that it helped tremendously. As a mom who’s number one concern is life-saving skills in the water I was thrilled with this instructors out-of-the box thinking and ability to give my child an option that could truly be life saving in an unforeseen situation.
Tonight, with her regular instructor, she was told that that’s not really an option. That her breath needs to be a freestyle breath and he worked to coach her through that. Now from a technique and testing standard I completely understand that there may need to be a “right” way to do things. But I do see this as a disconnect because it’s hard for the child to then know which feedback to work towards.
In the words of my 7 year old, “they need to figure this out because I’m not really sure what I’m supposed to do.” ☺️
I appreciate your willingness to collect feedback on a regular basis. As a family that owns a business that also serves children and families I am very aware of the challenges that this niche entails.
Thank you for all of your effort and work!
Small groups are great so my child gets enough individual instruction. I love the location, facilities, and how quick yet impactful the time is!
Lots of times available to accommodate working parents' schedules, classes are always on time, the curriculum is appropriate, and the instructors are friendly and great with kids.
Both my daughter and son are taking classes. It’s been great to see them grow up in the water. My daughter has become so confident with her swimming. She loves her teacher, Ms. Brielle. My son just switched out of the ParentTot class, and we always had a good class with Ms. Katie.
Both of my boys enjoy swim class. The instructors are so patient and kind with the kids.
The coaches that challenge the kids to their limits while making it a fun experience is exactly what this should be. Great overall experience. Just need a little more consistency from coach to coach in ensuring the children are still being challenged properly!
The amount of 1:1 time in the group session.
I like that they are very encouraging but don't let the kids slide on anything. These are critical and life saving safety things they are learning!! I love that Swimtastic takes those things so seriously!!! It helps me be less anxious when my little is in the water!!!
We absolutely love Brielle. She understood how shy our son was, she was patient and kind with him, and he grew with her and passed his first level. If we could stay with her his entire swim journey we would!
Clean facilities, continent location, good communication.
I love the location and easy access to facility. Instructors are great. Facility is clean. I'm hoping more morning classes will be offered during the summer months for older kids. Would be great to offer swim jams during the days when kids are out of school during school year...following kusd school Schedule .
Clean, easy to enroll, great environment, instructors are patient and engaging
Very attentive to each child, and safe environment
All instructors are friendly, front desk is friendly. Lots of seating. Fun little gift shop/snacks. Several changing rooms and bathrooms. Instructors give positive reinforcement to swimmers.
I love how you greet my little one every time we visit and the smile on his and also the instructors face when he’s being taught.
Swimtastic has been fantastic for my daughter. She has gone from being nervous in the water to confident in just a few weeks. Her coach Ms Kylie works great with her and is pushing her more and more each week. We are VERY happy with the results!
Staff are friendly, welcoming, communicative, & helpful. My daughter is enjoying lessons--they're fun with appropriate skills being practiced for her level. It's awesome to be able to watch lessons. Thanks for all you do!
Timeliness of lessons (starting on time), effective swim teachers, the fun slide at the end
Swimtastic has been an awesome fit for our child with autism. His swim instructor does an AMAZING job of working with him. We couldn't ask for a better instructor for him. He loves attending, and we love seeing the progress he is making!
Having had several instructors from ParentTot forward many have encouraged my child to improve and while providing safety also encouraging independence and growth overall.
I like the small class sizes-the one on one instruction which allows for more swim time and this way they practice the skill more-especially with class being only 30 mins.
The staff is friendly and good with kids. Each lesson is followed by a brief run down by the instructor on what they need to work on and what they are exceling at. Communication is good, and the whole place is clean and welcoming.
Staff nice helping children
I live how tailored the lessons are to my child and how the instructor goes at my son's speed
I'm glad that my children are gaining more confidence in the water.
Everyone is nice. The instructors are knowledgeable.