Customer Testimonials
Great service and excellent costumer relations. Couldn't be happier with our experience with QMM. We will definitively recommend their services and will use them again if needed.
Thank you.
From the moment I first contacted Bob, to the moment the crew drove away after unloading, QMM was awesome to deal with. Bob is extremely professional and thorough and you can tell he has great integrity. And the crew, led by the amazing Amber, was careful but still efficient. The best moving company I have ever experienced.
Friendly people who seemed to know their jobs.
The three gentlemen arrived and assessed the house to determine what had to be packed and wrapped for moving and they quickly went to work, each on a different floor. On loading day I was doubly impressed with how well they packed the container, including my motorcycle. They were professional, efficient and courteous and I have already recommended them to friends who are looking to store their household as they rebuild.
From the moment we contacted Quality Move Management to help move my elderly father from Ontario to Manitoba - they have been top notch professionals. From the initial phone call, to quoting (which happened to match the final invoice), arranging for pick up, contact with the driver to arrange drop off, it has been a great experience. Thank you to Kimberley, Bob and Zaylen and the rest of the team for the great customer service, it is very much appreciated.
The people I was in contact with were all professional, prompt in their responses, friendly, and interested in my move request, even though it was relatively small. Kim Stafford, Tara Schneider, and Myah McDermott were each so helpful and I felt very confident that the art work I was moving from Alberta to Nova Scotia was in very good hands. I was informed in very quick turnaround times of costs, and booking possibilities. I am also happy to report the boxes reached Nova Scotia intact and within the estimated time given. Thank you so much!!
Only one point as a suggestion - the two fellows who arrived to pick up the boxes were very quick, and courteous as well. They had been delayed about two hours, and a phone call about this from them would have been very helpful, as I was actually waiting outside for two hours at the storage unit. When I called about the delay, Myah got right on it, and I was able to go somewhere warm for lunch.
I would absolutely recommend QMM. Please feel free to use quotes, but use only my first name. Thank you.
First name removed
Excellent communication and customer service. Made the moving process easier and less stressful.
The movers arrived on time and were professional in the entire move.. They didn't waste any time they got right down to moving. They were courteous and all seemed to enjoy their jobs and wanted the customer to have a good move experience. We were very happy with the entire move.
Quick and easy service.
The staff was so fast and efficient...and they made the move so easy. They just came in and got the job done. Anytime someone asks me if I know a good mover...QMM will get my referral every time!!!
Excellent positive attitude, customer service and support throughout the process, from initial contact and set-up with Tara, coordination and follow-up service setting-up and delivery of the move with Mya, packing/loading/unloading, interaction with Terri (the driver) and both loading/unloading crews in Calgary and Montreal. You are rightfully justified to have the word Quality in your name, as it showed throughout every step of the way throughout the move. I was glad to hear that you can coordinate a move from afar if I were to require one in the future, as I would definitely contact you again, and recommend you to anyone that requires a move as well. Thank you.
The entire process was a fantastic experience and the team of movers in each city that Jeff was able to bring were great and very courteous. If we ever move again, we want to use the same services from QMM and want Jeff as our mover.
Everyone we dealt with at QMM was excellent. Quick to respond and always helpful.
Great staff both over the phone and in-person! Professional and polite. Treated by goods with kindness and respect.
Service was excellent all the way through the moving process from estimation, through packing, transport, storage, delivery, unloading and unpacking.
The movers were polite, accommodating and did a great job. A very pleasant experience.
My only criticism is that QMM would not come and pick up all of the large wardrobe boxes. While I did recycle these, it seems quite wasteful. I would have dropped them off if presented with this option.
Timeliness, professionalism and courtesy
This was my first experience using a moving company. Every contact with each staff member was a ‘10’ out of ‘10’. The initial phone contact gave me the right information and put me in touch with Tara. Tara came out and walked through my residence and that of my daughter’s to establish our needs. Estimated the number of boxes we needed exactly! When we went to QMM to pick up the boxes, the staff were awesome. We hadn’t called ahead (recommended so everything is ready upon your arrival) and they put together our order very quickly and helped us load the boxes into our vehicle. On the day of our move, Matthew called when he was leaving the shop.
Matthew, Mike and Rob were a well oiled machine. They were the perfect team working very well together. They worked very quickly, taking great care with our belongings. Our entire move from arrival, on loading, offloading and set up was complete in 5 hours. Thank you! We
Moving is something everyone dreads. The people at QMM made the entire experience painless.
Wendy and Josie
Good work thanks
I moved from Alberta Canada to Virginia. My experience with QMM was fantastic from beginning to end! The staff was pleasant, prompt and accurate. The movers handled my furniture with care and were extremely kind, efficient and professional. There were no surprises. I highly recommend them and will utilize them again for any future moves!
Right from the quote through to delivery the whole team was professional, courteous and kind. Bob, Zaylen and Doug and his crew all answered my questions quickly and decisively so it was easy for me to make decisions. I am grateful to all for the support through what is a very tough time for my family.
Thanks
really great experience for a cross-province move and storage.
The crew that moved us into our new home were absolutely excellent! These guys worked so hard! One of the crew said “we’re here to make your life easier” & they certainly did. We honestly felt like we had friends helping us not movers!
Everything went smoothly as planned. The move was well coordinated from start to finish. One item was broken but the claim was handled quickly and to our satisfaction. We have moved several times over the years and this one was the best.
From the detailed in-house estimate given by Tara, to the personable, fast, careful, and thorough work of Matthew, Mike, and Kyle, QMM made our move incredibly easy. We will be sure to recommend QMM to all our friends and family.
Overall 7 out of 10. I liked the personal touch, but why 3 people in the chain instead of just one constant? The upfront price was double everyone else, knowing that most do then raise their prices later. Our agent over promised on the timeline and I had to push and push to get the promised schedule back on track....which they did meet. Original quote was off by 30%, a little high. Movers on both end were polite, professional and on time. No damages, nothing missing.
Everything went smoothly, on time and as expected. No damages. Excellent communication with both office staff and truck driver.
The teams in Toronto and Vancouver were both very organized, efficient and friendly. I was incredibly impressed with the overall experience! Thank you so much!
Great driver and helpful knowledgeable workers.
Nothing damaged
At a time that can be very stressful, we received nothing but the best service from start to finish.
In comparison to our move with with John Gray Moving just last year we could not be more pleased.
The level of professionalism is without a doubt superior in every way.
Being treated as a customer and not just a number is so important and every team member of QMM succeeded in doing this for us!
Jack and Trevor make an awesome and efficient team!
Many thanks to all of you :)