Customer Testimonials

Great communication, on-time delivery

Quick answer, clarity of information, quality of information

Good quality, reliable, prompt reply to our requests.

All

Reliable

Very organized and professional team specially Greg Lauderdale.

Quick answer on quotation requirements

Greg and the team in Broussard were great to deal with! All of us at White Oak Radiator really appreciate them.

Name removed

To improve the order confirmation and delivery time

the gaskets, plates and heat exchangers are of very good quality and I would recommend it to all my clients, the customer service is also very friendly

Presently, the only positive attribute is your people. They are attentive to needs as they arise. Especially in the midst of a supply chain issues, availability and the face that management has shut us out of the P and F bis and spec market.
Your people here in the US have been exceptional.

Our company has only sold one or two new units so far since beginning to work with Kelvion. It was for one of the largest film manufacturers in the world and the unit is running smoothly so far.

The service side of things is where we have done most of our business with Kelvion. Tanya Jackson is our service rep and she is just fantastic. She is very responsive and is very reliable when it comes to working through orders and the delivery of the units back to our customers.

Tanya has even come on a few sales calls with myself and our sales reps and she has impressed our customers with her knowledge of heat exchangers. In fact one of our customers chose to place an order with Last name removed for service work on a unit solely on how Tanya was able to respond so quickly verses responses from our competition.....Tanya is someone all of us here at Last name removed enjoy working with. We hope we can only grow our business together even more in 2023.

Name removed
President
Last name removed Associates, Inc.

I like your employee Tanya Jackson. She is always on top of all our open orders and work being done by Kelvion. She is the reason we work with Kelvion so much. She helps Last name removed get the edge over our competition and that allows Last name removed to secure more Purchase Orders.

Quick and efficient service

Very professional and they keep you updated.

Phex has good service Technic

Everything

The products are good quality products. The service department is very responsive and professional with knowledgeable technicians.

What's not to like. Your whole team is fantastic. From the call to set up the service to the "Thank you" when it was done. Everyone was helpful and great to deal with. They all deserve a pat on the back and a well done.

Preston is always so helpful!

Very good customer service, responsive and addresses the issues.

Your field Tech, Lionel is excellent. Knowledgeable, quick and pleasant

From the start of the project till the end the whole staff that we dealt with was very professional and very helpful. The tech who came to our work site was very knowledgeable and very easy to work with. Would highly recommend Kelvion to anyone who was seeking their services.

Service is good for my customers.

The service was good. Lionel Henderson did a great job.

What I don't understand is why some consultant has advised companies to send out these questionnaires.
I find them aggravating and delete most of them.

Your service personal. professional, courteous and great workers. You heat exchanger can't be beat. No moving parts make for a long lasting piece of equipment that takes care of itself.All I have to do is keep the water reasonably clean.

I like the quantity of products to offer from Kelvion, the quality of these products and very importantly the simplicity of the people who work at Kelvion and their excellent knowledge.

Fit for purpose, superior knowledge base on time

1. The product was specified by our customer.
2. Your service was prompt, courteous and efficient.

I'm not and end user, just the middle man, but let me tell you that my customer which is located in Baja,Mx. mentioned me about the quality and easy handling of your products. On my behalf i just want to let you know that all of your sales and technical staff made all the deal cycle very easy and on a high pro level. Thank you very much, keep it up my friends. May God Bless you all!