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Client Testimonials
Absolutely everything...my team (Melanie and Candice) are more like family, the sisters I never had!
The ladies that came to help me out by cleaning the home were so nice and thorough. I let them know what I had been doing, and what areas needed the greatest attention. They jumped into action. This is my second time utilizing this team and they actually remembered me and asked how I was doing since my mom passed. It is the small moments that matter with great service.
I can't describe how happy I am that Judy, my team 10 captain, was named employee of the year for Merry Maids USA and Canada! I have been fortunate enough to have Judy clean my house for many, many years and her level of committment has never waivered. Week in and week out she has exceeded the high standards Merry Maids expects from their representatives. I was always certain she was the best and now every one else knows! I also know that Leslie and Merry Maids Towson is supportive of their employees and always strive to provide impeccable service to their clients. Without that support, this award would not have been possible for Judy. A win-win situation!!
I would be remiss, if I did not mention Kiahla today. She is the other half of my team and I can't say enough of her work ethic, professionalism and the care she spends on cleaning my house. I believe she has what it takes to follow in Judy's footsteps and will continue to grow and prosper at Merry Maids. I just hope they keep Judy and Kiahla as Team 10 for a long time!
Congratulations Judy and Merry Maids Towson.
The girls were awesome and very thorough. I know I sent them into the unknown, but the did an amazing job!
I was very pleased to take the pups out and return to a clean house where Nicole had even remembered to close the bathroom door
We, the sellers, had the Move-Out/Move-In service performed by Erin & Mikki on our Condo; the Buyer, who moved in the next day, is very pleased with the appearance and cleanliness of her new home!
Thank you Erin, Mikki & Merry Maids.
Ed Last name removed
Merry Maids are dependable, careful, hard-working, and very kind to our two
cats.
Your entire staff is helpful. My mother and I both have allergy issues with chemicals. We did not experience any allergic reactions to the products that were used to clean my mother's apartment. Thank you.
They are very well trained in cleaning houses. That is what we pay for. The maids are very careful with our prize possessions, we appreciate. It is an expensive item but they bring g ll all the cleaning equipment thy need, that saves me having to supply those items.
I appreciate the green products used by Merry Maids. This is a really big plus. Excellent customer service. I like having the same team because they know how I like things done in my home!
Kendra and Jaime do a great job!!
It is a pleasure to have Charice and Felicia in our home. They are warm, efficient and very caring of us and our home. I am very satisfied with the products you provide.
Team 19 always leaves my home spotless and they do so quietly, efficiently, and pleasantly.
Charice does a great job cleaning my house. She knows just what to do to make my house look good and clean, and does it well. i don't have to supervise her at all. Everything is always done right. She is trustworthy and dependable.
House is cleaner
Excellent job done and professional staff.
All the maids are super nice and super hard workers who do a beautiful job.
good job i dont have to do it
Dear Mr. Stahl,
I wanted to send you a short note to say Thank You so very much for the kind words that you posted recently about the good job done by Merry Maids!
Thank you for allowing our office to service all your house cleaning needs.
Sincerely,
Heather Hall
Customer Service Representative
Merry Maids
110 West Road, Ste 218
Towson, Maryland 21204
(410) 296-6243 option 1
It makes the house fresh and clean.
Dear Ms. Henry,
Thank you for your kind words about how fresh & clean your house is after our cleanings & thank you for always allowing us to care for your home.
Sincerely,
Heather Hall
Customer Service Representative
Merry Maids
410-296-6243 option 1
Very thorough, green products, and wonderful employees.
Dear Ms. Cohn,
Thank you for your kind words about our services, products and your cleaning team of Felicia and Charice! I have made sure that both the girls & the mgmt. team are aware of your compliments.
As always, Thank you for allowing us to care for you & yours.
Sincerely,
Heather Hall
Customer Service Representative
Merry Maids
410-296-6243 option 2
Our assigned ladies are a a delight to be with. They do a good job. They are considerate and loving to our dogs.
Dear Ms. Egan,
Thank you for your kind words about Heather & Bernie! I have made sure that both the girls & the mgmt. team are aware of your compliment.
As always, Thank you for allowing us to care for you & yours.
Sincerely,
Heather Hall
Customer Service Representative
Merry Maids
410-296-6243 option 2
I like the reliability and helpfulness of your staff, and the combination of your products with the hard work of your staff leave my home clean and fresh.
Mr. Berkeley,
Thank you for your kind words about our staff and products. It is always our pleasure to clean your home and leave it smelling fresh for you every week. I have forwarded your kind words on to your cleaning team. We look forward to many more years of serving you.
Sincerely,
Heather Hall
Customer Service Representative
Merry Maids
410-296-6243 x2
They were effective and did not leave an odor. The staff was friendly and lovely to be around.
My team is friendly, reliable and thorough!
Team 19
Marlene and Kelly!
I like the trustworthy team that comes and always does excellent cleaning.
I like the fact that she always shows up on time.
I like the cleaning products particularly the lemony oil furniture polish.
I like that you always come when scheduled, even if it means a different crew will be here. Dependability is very important to me.
iI like Marlene and Kelly
I couldn't be happier about our service. My house hasn't been that clean since I moved in. The staff was great and extremely thorough.

Team is on time, pleasant, and professional