Mark Friedman - Clients

Client Testimonials

Report a concern   October 15, 2025 — Rated 10 out of 10 by I.C. Senior Helpers South Shore
What do you like about our services?

Senior Helper's staff is wonderful in navigating and finding caregiver help at the last minute. Although it rarely happens, when a caregiver calls out, Senior Helper's staff immediately and very professionally finds a caregiver replacement.
Also, when my family has had to change the caregiver schedule, the 24 hour turnaround response has been amazing!

Report a concern   October 15, 2025 — Rated 10 out of 10 by M.S.M. Senior Helpers South Shore
What do you like about our services?

The caring of the girls

Report a concern   August 13, 2025 — Rated 10 out of 10 by R.B.R. Senior Helpers South Shore
What do you like about our services?

Ease of scheduling.

Caliber of helper personnel

Variety skills and personalities available in order to match & optimize task and situations being encountered…

Report a concern   May 28, 2025 — Rated 10 out of 10 by N.M. Senior Helpers Boston
What do you like about our services?

They’re very prompt establishing your service request and answering any questions you may have. We have used transportation/companion service and they arrive on time and very helpful in assisting my Mom on her doctor appointments.

Report a concern   April 30, 2025 — Rated 10 out of 10 by F.M. Senior Helpers Boston
What do you like about our services?

Excellent communication and follow through.

Report a concern   March 12, 2025 — Rated 10 out of 10 by R.F.O.H. Senior Helpers South Shore
What do you like about our services?

Myrtha is a treasure! She is constantly aware and trying to help. She's strong and has done a marvelous job with the SalonPas on my needed areas. I have confidence in her.
Heloisa is sweet & willing, but will not do anything on her own initiative, such as taking dishes from the table or saying she's noticed something that needs to be done around the house.
As you know, the others (Marie/Lodia, Kerwin) have not been a credit to you.
I credit Myrtha with my good progress. I'm coming along and can foresee when we'll be able to be on our own again. Thank you for assigning her to us.
M/M Name removed O'Harer

Report a concern   February 22, 2025 — Rated 10 out of 10 by M.W. Senior Helpers South Shore
What do you like about our services?

Scheduling help is easy. If we need changes in the schedule they are promptly accomodated. Our helper is on time, caring, kind, and helpful. Our Mom enjoys her company as well as her help. Thank you senior helpers.

Report a concern   January 28, 2025 — Rated 10 out of 10 by R.B.R. Senior Helpers South Shore
What do you like about our services?

Well organized knowledgeable talented staffing agg

Report a concern   October 30, 2024 — Rated 10 out of 10 by D.C. Senior Helpers Boston
What do you like about our services?

Reliable, helpful & kind

Report a concern   October 28, 2024 — Rated 10 out of 10 by R.B.R. Senior Helpers South Shore
What do you like about our services?

Flexibility cost quality of personnel and on time performance

Report a concern   September 4, 2024 — Rated 9 out of 10 by J.R. Senior Helpers South Shore
What do you like about our services?

Somseone. Always comes even if there are a lot of changes because of short hours.

Report a concern   August 8, 2024 — Rated 10 out of 10 by R.B.R. Senior Helpers South Shore
What do you like about our services?

- A welcoming friendly environment
-Founded on Scientific Evidence based principles and significant experience.
-High engagement of Admin Staff in daily operations and client feedback.
-Ongoing interaction and contact feedback with Caregivers, Patient and other Service Provider’s Staff to insure the prescribed Quality of Care is being delivered.
-Delightful Corp / Mix of Helpers to address / match a wide variety of Needs and PErsponslities.

Report a concern   July 10, 2024 — Rated 10 out of 10 by W.W. Senior Helpers Boston
What do you like about our services?

Responsive

Report a concern   June 22, 2024 — Rated 10 out of 10 by M.S.M. Senior Helpers South Shore
What do you like about our services?

Professional and honest

Report a concern   June 12, 2024 — Rated 10 out of 10 by R.B. Senior Helpers South Shore
What do you like about our services?

They keep my live one safe

Report a concern   May 1, 2024 — Rated 10 out of 10 by R.B.R. Senior Helpers South Shore
What do you like about our services?

Very helpful in the introductory phase and we’ve learned to be specific and most of all don’t alter plans without coordinating with the Helpers office.
Overall greatly appreciated .

Report a concern   April 24, 2024 — Rated 10 out of 10 by M.W. Senior Helpers South Shore
What do you like about our services?

YvRose is kind and friendly. Always willing to help. Robyn in the scheduling office sends schedules ahead of time and is flexible when we ask for a change.

Report a concern   February 25, 2024 — Rated 10 out of 10 by T.N. Senior Helpers South Shore
What do you like about our services?

Everything! Robin and her office staff are terrific in handling schedule changes and requests for extra help. Aides are all professional and kind. Thank you Senior Helpers!

Report a concern   February 9, 2024 — Rated 10 out of 10 by J.K. Senior Helpers South Shore
What do you like about our services?

Dependable, kind people…quick response to me from Robyn if there is a change of aide for the day.

Report a concern   February 7, 2024 — Rated 10 out of 10 by P.M. Senior Helpers South Shore
What do you like about our services?

Office is easy to deal with, updates the monthly schedule when needed. Hopefully schedule will stay consistent which is much easier for us. Thank you!

Report a concern   November 15, 2023 — Rated 9 out of 10 by J.R. Senior Helpers South Shore
What do you like about our services?

Reliable pleasant workers

Report a concern   October 23, 2023 — Rated 10 out of 10 by T.N. Senior Helpers South Shore
What do you like about our services?

Management, (Robin, Cindy, and Mark), are very helpful and accommodating, courteous, and professional.

Aides always on time.
Considerate of my moms needs.

Thank you so much Senior Helpers. I'd be lost without YOU!

Report a concern   October 18, 2023 — Rated 10 out of 10 by M.W. Senior Helpers South Shore
What do you like about our services?

Responses to questions are very timely from the administrative staff. Everyone is friendly. Personnel helping are helpful and friendly. There is flexibility in scheduling help when needed. Obtaining information on how things work was easy.

Report a concern   September 9, 2023 — Rated 10 out of 10 by R.B. Senior Helpers South Shore
What do you like about our services?

Great service n help with my dad

Report a concern   August 13, 2023 — Rated 10 out of 10 by T.N. Senior Helpers South Shore
What do you like about our services?

Robyn keeps me informed of any schedule changes.
Mark is friendly and always answers my emailed questions in a timely manner.
Staff is pleasant.
Helpers are Professional and Competent

Report a concern   June 15, 2023 — Rated 10 out of 10 by M.S.M. Senior Helpers South Shore
What do you like about our services?

Very nice people. We are very happy.

Report a concern   June 14, 2023 — Rated 10 out of 10 by J.K. Senior Helpers South Shore
What do you like about our services?

That the person is a CNA. That gives me comfort that she has been trained in all areas.

Report a concern   June 14, 2023 — Rated 10 out of 10 by M.G. Senior Helpers South Shore
What do you like about our services?

I like SH services because they have experience, knowledge, and are courteous.

Report a concern   April 18, 2023 — Rated 10 out of 10 by R.B. Senior Helpers Boston
What do you like about our services?

The case workers are very professional
And helpful

Report a concern   February 7, 2023 — Rated 9 out of 10 by S.I. Senior Helpers Boston
What do you like about our services?

Therapists are very good at what they do. And kind and


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