Customer Testimonials
Reliable and love our service man
Zack was very nice and polite.
New customer here! Both the inspector Tina and serviceman Zach were super friendly and attentive. They listened to my concerns and sat with me to go over several options. They showed up on time and called beforehand to ensure I was home. Overall, very satisfied with the visit! Hoping follow up visits are just as successful.
We love having Pete come to our house each time.
I have been doing business with the company for many years before it was even bug-out.
Friendly thorough service.
We have always been impressed with the professionalism and efficiency of your employees. They are courteous and friendly. We really appreciate the almost instant email with the services described.
Great knowledgeable service every time
The BugOut techs are friendly and professional.
Always on time and I love my guy Ricky, he’s always very courteous and kind and goes out of his way to get it done right the first time so I don’t have to have him come back out.
Service technician always identifies himself, and is very personable and knowledgeable.
Technicians are courteous, knowledgeable, and thorough.
The best service ! I haven’t seen ants in my kitchen since..
He called to let me know he was on the way which I like. He was professional and thorough and discussed what he found and answered my questions. Extremely friendly.
Very prompt service when having issues and great communication from our technician (Joe).
Greg does a great job.
Consistency
The technician is very professional and punctual.
Always exceptional service!
The team that works there, regardless of what department they work in, are like family. They all are customer satisfaction driven. They complete the work at your home as if it were their own homes. The manager Bill would not ask his employees to do anything he would not do himself. Excellent operation. I just wish customers could contact the local branch that services their account, rather than contact a call center in another state.
we have a great tech in Gary. He is responsive and knowledgeable. We don't have to worry about a thing with him on the job.
Thanks!
We like and trust PJ
The techs listen.
Very Professional and very quick and Knowledgeable. answered all questions and enjoyed the All the knowledge of exactly what he was spraying and all. He was very knowledgeable, and told me what he was doing and why.
The notice prior to coming is very helpful, Complaints are corrected immediately
Everything!
It’s on time
Martin is the best. Let’s us know he is coming. Shows up on time. Does a great job. Most important: He responded VERY promptly when I discover a roach infestation in my attic and texted him desperate for help.
Technician is knowledgeable and polite
Very pleasant servicemen. Wonderful results. Very good prices.