Customer Testimonials
No bugs
I had quarterly pest control service and annual termite inspection for many years when I owned a home in Johnston County, NC. Technicians were always professional, courteous, and friendly. I sold that house in July 2020 so I am no longer a customer of your company.
Dependability and on time.
competent
Bug out has been amazing! Especially Yuri! Not sure if that's how you spell his name but he is absolutely the best tech they have!
Very polite and notify when they arrive on property. Question: Do the tech check each trap or is a random check?
Thank you,
The servicemen was very professional and friendly.
Great service !
That you always let us know when you are coming. The folks are so kind and informative.
Very dependable and professional. I have been so pleased with the results of my services.
We appreciate your timely and thorough service. Steve is an outstanding employee. Always ready and willing to answer all questions and concerns and performs all services with expertise.
Bug Out of Raleigh is great. they do what they say they are going to do, and they don't try to over sell you. I am very happy to have them taking care of my buggy needs.
Great company and excellent service from Matt Lambert. He always leaves note telling me what he did and to call if I need anything additional!
No bugs, no termites, less moisture -- One call does it all. dp
The agent was very nice and very prompt with the service he provided.
Excellent customer service...extremely courteous employees...your product works...THANK YOU VERY MUCH...
Always prompt, efficient, & informative!
Thorough check and service, the technician does real good and goes over the rooms and examines every detail to ensure possible infected spots
Sterling Thomas is great! Don't change a thing. Thanks.
Very customer friendly. Great communication
and time accommodation made.
My home is bug free!
The young man was efficient and polite.
Rob does a fantastic job and I love that we have the same tech assigned to us so that he knows the problem spots. Great service.
Great Service 😊
Phillip my technician does an outstanding job, he’s
very courteous and professional.
Fast response from initial contact to first service. Friendly an knowledgeable sales and tech.
Long term customer.
Good quality service by our regular technician, Anderson Rodriguez. He listens well and addresses any questions or concern areas. He is also very prompt on any follow-up or call back should any subsequent issues arise between regular service.
I am also happy with investigator, Bobby Simpson, who coordinated a vapor barrier replacement and intrusion service. He has followed up in a timely manner as we continue to work through "punch-list" type occurrences, that have allowed occasional intrusion of a mouse searching much deeper for any potential point of entry.
Anderson is great!
so far I am happy with the termite traps service. The other job with installing a dehumidifier into the crawl space. I am now waiting for the electrician to come and hook up the electric part of it.
Service guy and other customer service people. Fleas are gone
I have recently been disappointed in the services for several months.
I used to see PJ when he came out to service our home. He was always helpful, checked in, answered any questions, took care of any needs.
Not sure for how long, 3-4 months longer maybe,
we have not received a call when the technician was coming out. Just received bill in email.
We have a quarterly service plan. Would like to know when technician is coming and would like to coordinate time so that we are at home. We like to have our garage, attic, and other areas serviced too. 4 times a year., inside and out our property if needed. That’s what we are paying for. Please let me if these requests and accommodations can be provided in the future.
We have had mice problems in the past.
Also, I did have PJ’s card to call, but have lost it.
It would be helpful to have a local contact and number to call, should we have needs in between service calls, and have number so that we can coordinate timeframe so that we are home.
We also like to know so that we can make sure our dog is inside during the service. This didn’t happen last time.
Thank you fir the opportunity to give this feedback. The statement/invoice that is sent via email should have our technician’s name, a contact number even if it is a local office number. All we see is a Bugout address and phone number for Nashville.
Would like to have the same service that we had about 6 months or longer ago.
Thank you for our time!