Customer Testimonials
Excellent professional service. Friendly and kind tech. Took care and pride in services. Explained what was done
Victor does a great job.
I like that you call and let me know when Mike is coming. And that my lawn looks beautiful year round.
The technician was very informative and let me know about any issues he found.
The service is efficient from the initial consolidation, appointment scheduling, and treatment.
Our consultant (Yowi), and service technician (Josh), were both one-time, professional, and explained things well. The treatment service was excellent inside and outside. I would highly recommend the Bugout of Raleigh.
Alex is always friendly and is helpful whenever we have any additional issues that need to be addressed.
Professional attitude and “know how” to meet your home’s needs. Arrow goes beyond the call of duty in alerting me to problems that have nothing to do with their work; ie. letting me know pool level is low. Arrow’s staff is simply awesome! Well worth my investment in protecting my home. I highly recommend Arrow! Their treatments unquestionably fix your pest issues.
Caring attitude
On time, friendly and listens to issues and fixes the problem.
I’ve been with BugOut since I don’t when and they always take care of my grass.
They sprayed everywhere , very professional, on time
The complete thoroughness of the inspection and the care that is taken as they evaluate the property.
The technician was extremely informative. He provided us with recent updates in termite protection and what he found in and around our home as far as pests, humidity levels, and condition of our vapor barrier. We discussed plans going forward as to what is needed to keep our home safe. We give Josh a perfect 10 and we want him back every time.
Friendly service
Everything!
They are professional,kind, and interested in what your plan for them in getting the job done. Their caring of your home shows how important it is to them to protect your surroundings and property. Thanks!
Dependable. Courteous. Precise.
Service tech Travis who is always polite, with excellent follow thru
You're flexible as far as scheduling is concerned.
Very thorough, diligent and very communicative employees.
fast and effective
I like our tech Douglas. Very professional and courteous. He knows how to fix problems.
They are very prompt and helpful with there service. Always on time with appointments.
see nothing to complain about.
Oscar is most helpful in taking care of our yard treatment. he alweays keeps nus informed on what is going on.
BugOut comes and takes care of our house and checks the termite bait regularly. If/win we have a problem with bugs inside the house, they come right out on request.
I’ve been very pleased with my service. However, this last check up done this week wasn’t the best. I’ve had tree work done in my yard. The tree company pulled up two of my Centracon baits. I made sure to leave them out so the technician could see they had been pulled up. They are still out. And none of the other baits have been checked. We normally have Matt as our technician. This time was a Blount. He did call and let us know he was coming and when he left but I was very surprised not all was checked as Matt does.
Technician are professional, train too perform their job very well.
I appreciate the phone call giving the date of service and the ringing doorbell before your technician begins.