Customer Testimonials

That broker made herself available to answer my questions at all times of the day

Heather was always prompt and on top of things, even after normal business hours. Really appreciate her help in the home buying process.

Heather is extremely professional, patient, and understanding. We've closed several transactions together and I will continue to refer her to my buyers!

K. Last name removed, Reinhart Realtors

Very helpful, response time was great, broke down the housing jargon in a non degrading way and emailed funny videos to keep me on my toes about what I was signing up for house wise.

Heather was incredibly responsive and solution-focused and knew what was needed. She is a fabulous representative for John Adams

Heather was prompt in her replies, polite in her conversations, and kept me informed throughout the transaction.

Heather was on the ball, friendly and engaged, knowledgeable, and took care of everything. I would recommend this company very highly.

Heather Harper works very well with my clients, many of whom are first-time home buyers. She's also very committed to the financing deadlines, and will escalate roadblocks to keep the transaction moving forward whenever possible.

Very nice and professional. Very helpful and absolutely love the app!! Heather is amazing so is Skye.

My loan officer Heather Harper had excellent customer service skills, knowledge, proactively gave me updates, and answered all of my questions very quickly. I also appreciate her time helping me compare different rate options.

Thank you!
First name removed

Heather was perfect to deal with.

Efficient and great customer service during process

Heather was nothing short of amazing! She responded immediately to my MANY questions as a first time home buyer. She was always pleasant and professional. I never felt like I was asking a stupid question. She made the home buying process as easy as possible.

Heather was extremely helpful, kind, knowledgeable, professional and prompt to respond. She was willing to go the extra mile. She cared about our transaction. We weren't just a file

Specifically, with Heather, she was in constant contact with me. Stayed on top of the process and kept me informed. I never had to reach out to her and ask where we were in the process. She was amazing and I will send anyone looking for your services to her.

Great customer service, great communication, great problem solving.

John Adams Mortgage was extremely helpful and made it very easy for my to get a mortgage!

Heather is a trusted resource for my buyer clients , is quick to response, stays in communication with the clients and myself through the process of home purchase and multi offers in many cases- we usually close what goes under contract with her assistance.

Heather Harper was so helpful and kept myself and my client well informed. She's always responsive and very prompt. It was a pleasure having her on the team.

Heather is one of the best lenders in Washtenaw County. I have worked with Heather on several transactions this year and she is patient, prompt, and professional. Heather goes above and beyond to accommodate mutual clients to ensure that buyers and sellers understand each step of the transaction.

I will continue to refer clients to Heather because I know she will get us to closing!

Your agents were very knowledgeable and professional. They updated me each week on the status of my application and loan. The agents answered all of my questions and thoroughly explained all details of the loan process.

I am very happy with the services.

Heather Harper understands that today's market requires quick responses to clients, helpful guidance on the buying/financing process, and a willingness to explain the details of CDs, closing documents, etc. to buyers. All of my clients have had good experiences with Heather.

Friendly, helpful

They was very helpful in buying our house. In every steps or questions they had the answer to it.

The videos you sent to the client explaining the process at each step we’re great. It kept my client informed on next steps for funding and made it easier for both the client and me.

Your service was great and your loan officer and stafg kept my advised every step of the way. I was veru happy with the service.

Thank you so much. We are very happy.

Very easy to work with. Quick to respond. Easily coordinates with realtor so I barely had to do a thing.

Great communication -- they keep you in the loop, and they respond to buyers' questions quickly and thoroughly.

I am very happy with John Adams Mortgage. They gave me the best rate among local lenders with no hidden fees, no escrow fees, and my house could be able to close within 14 days.