Client Testimonials

Friendly technician, fast, clean

Tech was on time and told us what we could expect.

The friendliness of your associate, the positive attitude he had from the time he came in to the time when he left. He did a very good job cleaning our furniture and carpet. The only drawback it took almost 2 days for the berber carpet to dry and some stains did start bleeding through once it was dry; it did not show up while he was cleaning the carpet, but still looks 100% better than what it was even with some areas bleeding through.

Technician was very thorough! Cleaning solution left No strong chemical smell.

Very professional and courteous service. All stains and! Or spots seem to come up; therefore
the carpets look very clean and like new!

Service was great and so was the serviceman. Thank you.

Best carpet cleaning ever. They got out stains that were years old that another company could not get out.

The carpet and tile floors look incredible. The house smells clean, but it doesn't have a chemical odor. Kevin was punctual, polite, and respectful of our home.

Efficient & professional

Green. No chemicals.

They are great! Smells so fresh even after a couple of days. Josh Unger was the technican and he was fantastic! Very professional, careful and complete with his work.

Great people that work at Zerorez

Your tech was very thorough and did a great job. We were very pleased with the service.

My floor was cleaned well! The customer service was wonderful, kind and courteous!

It's personal service!!

The employees I dealt with were very helpful and professional.

The carpets are really clean. The representative was polite and informative.

My carpet looks great, there's no odor and it dried quickly and evenly. The associates I spoke with were accommodating and friendly, they gave me accurate times and the pricing was consistent and reasonable. Cody, the technician who came to do our service was great! He called to let us know he was coming, he was on time and he was considerate of our home. He offered and explained some other services available but did not pressure me or try to give a hard sell. He was polite and he did a top-notch job. I will definitely call Zerorez again. We are already repeat customers!

Technician was very thorough, skilled, knowledgeable and offered helpful suggestions.

On time, polite and carpet cleaning was great.

After an unsatisfactory first cleaning, Zerorez contacted me the same day of my survey to ask me what was wrong and how could they rectify the situation. The second cleaning was quickly scheduled, and the second cleaning lived up to my expectations. The tech Chris (I believe that was his name) was knowledgable, diligent and eager to 'get it right' this time, which he did!

products cleaned very well and did not have a lot of odor. the service technician was very polite and did an excellent and thorough job cleaning.

Our technician (Travis) was very professional and knowledgeable. Our carpets looked great!

Very professional and thorough with work performed.

Prompt, friendly service. No scent after cleaning.

Professional, prompt, thorough service.

No chemicals, no smell afterwards

Our service technician was awesome! He was polite and very efficient. Our carpet looks great (way better than expected)!!

The only criticism we have is that communication with the call center on the day of service was somewhat frustrating. We were not called until 1pm to let us know that our scheduled 12 - 3pm service window was running at least 2 hours behind. Since we were running on a tight schedule yesterday, and since both have jobs that only allow us to schedule service appointments on the weekends, we were bummed that we were going to have to wait another week to get the carpet cleaned. At any rate, the delayed arrival estimate turned out to be incorrect ant the technician showed up well within the time window and was very efficient and friendly.

Perhaps allowing direct communication between the technician and the customer, for providing arrival time estates on the day of service, might help to cutdown on miscommunication, customer confusion and wasted time for the customer. Just a thought.

Thanks,
Cameron Mitchell

EVERTHING IT GOOD

Did a much better job this time than last.