- Phone: 919-995-0000
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Client Testimonials
Staff very friendly and professional.
Customer Service is superb
I just hope the stains are gone for longer than 6 months this time
Friendly staff, excellent work, clean as a whistle, even the pet stains.
Technician was courteous and worked quickly/meticulously! Great/respectful dude-give him a raise!
Please ease off on the relentless upselling-our $89 (for 3 (tiny/unrealistic) rooms) N & O coupon quickly turned into a $200 charge which did not cover/include needed spot treatment b/c we were already way over budget. Don't withhold basic cleaning services w/o surcharges. Technician tried to entice me to pay extra for spot treatment as "pet odor might resurface during cleaning!?".
Don't try to outsmart your customers-just serve them, provide VALUE, & the referrals will come naturally!
The upselling over the phone, then in person, was disappointing as a 1ST TIME customer.
Otherwise, a great experience with (overall) expected results!!!
technician was knowledgeable and friendly
company of their word to come back if not satisfied...
I like the fact that Zerorez is a green company. Kevin, who has been to my home on a number of occasions for your company, has always done an outstanding job in cleaning my carpets.
Greg, the technician, was courteous and professional. He went right to work and finished by asking if we were satisfied with the service.
The carpets looked great!!
Thanks!!
I LOVED THE SUPER COURTEOUS AND PROFESSIONAL SERVICES OFFERED BY GREG, THE SMELL OF THE PRETREATMENT AND THE FEELING OF KNOWING THAT THERE WOULD BE NO RESIDUE ON MY CARPET. IF YOUR RETRO PRICES WERE IN EFFECT MORE, I WOULD USE YOUR SERVICE MORE. THE NORMAL PRICES ARE OUT OF MY PRICE RANGE, ESPECIALLY WHEN I CONSIDER HAVING MY STAIRS CLEANED.
How it grabbed old hair and dust.
It's the biggest difference in the world ! My carpets look so much better. John did a fantastic job, paid close attention to areas that needed extra attention. He was very friendly and I would recommend him to anyone !! We enjoyed having him in our home.
Environmentally sensitive
arrive when you say you will. Do a good job and carpets look great
Dependable and professional
Very professional
Cheap, fast, and friendly
Excellent
No chemicals, cleans well.
Our service person, Damarcus Richardson, was wonderful! He was friendly, courteous, and professional. Damarcus let us know about options we could add to our service, but did not push, which we appreciated. He is a great asset to your business.
Quick, efficient excellent service. Knowledgeable and pleasant technician
Fantastic
Easy to schedule. Marcus, the technician, always showed us what he was doing and let us do a side-by-side comparison of the treated and untreated areas. He was very polite and professional. Zerorez did a good job for a reasonable price.
Very Nice job
Good customer service. Technician arrived timely and did a great job.
prompt, courteous,professional,did a great job at a good price
It was fast and on time
Greg was AWESOME!! He did a great job on our carpets and was very flexible and professional. He is truly an asset to your team.
chemicals are not toxic or irritating ... scheduling for appointments on short notice ... friendly and competent technicians ... "deal" pricing
Excellent service and the cleaning was very through. Great results.
Nice job