Customer Testimonials
Communication
Smooth communication between Agent, Lender, and Title
Very prompt on everything I needed. When I asked questions the answers were in terms I would understand. Very helpful, easy to talk to. Just all around great services!!
Professional people and easy transactions.
Heather is amazingly attentive and responsive! She’s become the family lender for us. Thanks for always taking time to answer questions and helping us step by step through the process
Michele!!!!
I appreciated Chris’s prompt responses and actions even when he was on the road for family time.
I enjoyed working with you guys as you were very transparent and informative about the whole process. Definitely took the hassle away from buying our first time!
Immediate pre-approval. 10 days to CTC
while keeping me and my client informed along the way.
Joe was always available night or day.
Joe explained everything in layman's terms which I could easily understand.
I liked that we used a secure portal.
Documents were clear.
It was overall a pleasant experience!!!
Excellent communication from team members.
Matt and Jenn made the mortgage process so easy! Matt explained everything so it was easy to understand. They stayed on top of everything to make sure our path to closing was as easy as possible!
Ben was great to work with for our VA loan. He is a veteran himself and I knew he cared about us through the process. I had specific needs with this loan and Ben was able to make them happen and was a joy to talk to. I highly recommend!
Troy is the best! Ready to assist whenever I need him!
Thorough. Good communication. Friendly service.
Joe's dedication and expertise were evident throughout the entire process. He provided clear communication, timely updates, and tailored solutions to fit my clients' needs. I highly recommend Joe for his professionalism and commitment to excellence, and look forward to working with him again in the future.
Fast, responsive and helpful throughout the quoting, offer and purchasing process
Joe Bigelman was wonderful to work with. He was professional, knowledgeable and answered all of our questions. His entire team from application to closing kept us updated on the progress of our loan. We highly recommend Joe and his team at John Adams Mortgage.
Very professional, knowledgeable and willing to help and answer any questions no matter what they pertained to. A very pleasant and calming experience throughout the whole process.
I would definitely use this lender again if we ever decide to buy another house.
Thanks again and my wife and I are very grateful and appreciate the service we received
Joe and his team were able to get this deal closed in less than 30 days and even found a way to close the buyer in another country!
Great communication and customer service.
Chris did an excellent job throughout the home buying process and did everything in a timely manor along with going above and beyond past working hours
Randy was very professional and timely with updates on the entire process
Working with Ben is always a great experience. He’s always prompt with all communication and keeps the process moving smoothly.
Loved Ben, as he is efficient and thorough, and helpful. Although my mortgage loan, was given to Newez, which is horrible. I tried to contact them about automatic withdrawal, and I can't get them to send me a form. You are lucky if you can speak with a human there.
Responsive and efficient
Professional, knowledgeable, responsive, and friendly
Ben was very professional, made sure everything went the way it needed. Would definitely recommend to others!
Chris is very knowledgeable and easy to work with.
Also, the ability to refinance as rates drop.
Joe was the best.....very complicated transaction but he was very professional and responsive.
Would recommend him HIGHLY