Customer Testimonials
Good clear communication!
Heather was great! Professional, fast, and great communication.
Troy was tremendously helpful and attentive to all of the intricacies of our situation and requirements, was sympathetic and thoroughly knowledgeable and always responsive
John was absolutely amazing, provided his expertise, advice, and explained everything.
Always answered my questions thoroughly any time of day or night. Diligently took care of any problems. Willing to help with all aspects of the purchase. Thank you!
Debbie was very efficient on my clients loan and keeping me informed
Amazing job
Customer service is truly exceptional. Working with Joe and Jamie has been an outstanding experience from start to finish. They responded promptly, often almost immediately, whenever I had questions or needed clarification on any part of the process. Joe is extremely knowledgeable about the industry and offered valuable guidance throughout. Everything he outlined in our initial consultation unfolded exactly as described, which gave me a lot of confidence in the process. We also worked closely with Jamie, who ensured everything stayed on schedule. If any issues came up, she clearly explained how to resolve them and kept the momentum moving forward. Joe and Jamie make an incredible team, and I couldn’t be happier with the level of service they provided.
Ben was incredibly responsive and helpful throughout the home buying process. I would recommend him and John Adams Mortgage to anyone wholeheartedly.
Randy is extremely knowledgeable, personal, compassionate and hard-working. He’s the absolute best at what he does and I will always recommend him.
Great communications
On time
Personal service
Very good and professional
Thanks again to Mark and Christy for their professionalism! Every time - clear communication, fast response, and top performance. The best!
I loved his communication, up-front expectations, and responsiveness.
Randy is the best loan officer out there. His communication with the clients and realtors is what really sets him apart!
Randy was amazing! He went far above and beyond expectations of a mortgage rep. I will recommend him to all my friends and family.
Consistent, proactive and personalized communication and service throughout.
It was a pleasure to work with Matt and his team! They provided timely feedback and guidance all the way through the process!
Stephen was always on top of this file which had several crazy things happen during the real estate side of the transaction. All worked and the sale closed for my buyer. Thank You Bow Tie Guy
I have done many transactions with Laney. Even from a remote location she is timely and responsive. She is very knowledgeable about the loan packages. It is a pleasure to work with her - great positive attitude and always willing to work through challenges.
She has served my client's financial needs very well.
Matt is very competent and friendly. He also is available pretty much whenever you need him!
Communication
Debbie was an absolute joy to work with. Her knowledge and can do attitude were spot on.
What she didn't know at the time, she got the answers.
Would definitely recommend her
Having a dedicated agent to my office makes communication really easy making for a very smooth transaction.
Mary was great to work with. Excellent communication, kept us in the loop and was quick to answer any questions or concerns we had. We would definitely recommend working with her!
Professional, seamless.
Wendy, I really don't need to say more! She is amazing, responsive, attentive, knowledgeable, approachable, I love working with her.
Ben is a true professional and I highly recommend him to all of my clients. You will not find a more knowledgeable, intelligent and trustworthy loan officer in the industry. Available nights/weekends as well which can be rare in the industry. Meets or exceeds expectations every time!
Debbi at John Adams was so helpful! I appreciate her model of providing education. If anything was unclear she would explain it again or in a different way. Debbi was was available if needed, honest and non-judgemental throughout the whole process.
Respect prompt kind smiling faces and thoughtfulness
Excellent communication skills super friendly stafff.