Customers/Supplier Testimonials
As a first-time customer, we found Hydradyne easy to do business with.
Friendly, helpful service. Wide range of parts and services
Service was excellent.
Promised the order was going to ship the same day. It did not. Pricing was excessive but I am aware. Giving a 9 rather than lower because Vanessa did all she could to help and I appreciate her efforts for that.
From the start of using Hydradyne, Juan and Raul from the Ft Lauderdale office have been exceptional in providing Paragon with exceptional service . They work endlessly to ensure we have all material to complete jobs on time. We are beyond grateful for their work ethic to ensure our success. They have now become our sole source distributor for the Florida yacht division and Virginia defense division !
Our Sales Rep Nick verry helpful came out on a weekend to get parts to me.
Raul and Juan are amazing workers. Anything I bring to them they're more than happy to help. Thank you Raul and Juan!
Receive great service from your team.
Service and knowledge of the parts was great.
Fitting selection was lacking in the ORFS category
Every time I go there everyone is very helpful.
Muchas gracias Juan y Raul por tu colaboración en las mangas
Thanks Juan and Raúl for all your help
I have been working with Mitch Crisp recently with several request for quotes and orders. He has been very responsive and quick to respond! He has been giving the best customer service and I feel your company as a whole has been this way. I am most likely to go through Hydradyne then other competitors due to the fast response and wonderful customer service. Thank you for All that you do for us!
Not a lot of options locally
Things ship when they say they are going to ship and we have not had any quality concerns, you never know these days so to have a consistent supplier is more important than ever
Great customer service
In the soon to be 11 years I've been with Solaris, Gary Bailey has been a go-to guy for us in so many ways. His knowledge and input on many of our projects helped take them to the next level. Customer service is never lacking with him and Jim Markham. We are proud to be partnered with Hydradyne - Waco!
Professional customer service, quick response and courteous!
Thanks Raúl and Juan, great service
Great to deal with . I just never give 10's on these surveys as no one is perfect
Very helpful.
I appreciate the timely response from both the Salesman that calls on my mill as well as the support I get from the office when I request pricing or technical support.
Bayleigh was very friendly and really helpful. She found a part that was difficult to find and came through.
Great Job of fulfilling this urgently need item for the U. S. Air Force.
Great customer service and very knowledgeable
Very good service
Service, products, knowledge and ease of doing business are all superior to others.
Garret and your crew are great to work with. I had another company that would do this kind of work for me and now I only have you guys. Top notch service and usually pretty speedy turn arounds on my rebuilds. Honestly, if Garrett every leaves your company I'll probably stop using you. He's very knowledgeable, true to his word, and I can still trust a handshake deal with him.

Friendly service, timely turnaround of orders, accuracy in fulfillment